Privacy Policy
Last updated: May 2025
1. Information We Collect
When you use Monark Academy, we may collect the following information:
Personal Information:
- →Name and email address (on registration)
- →Phone number (for support and session reminders)
- →Payment information (processed securely via third-party gateways)
Usage Information:
- →Pages visited and time spent on site
- →Course progress and completion data
- →Device type, browser, and general location (country/city level)
We do NOT collect:
- →Trading account details
- →Bank account or demat account information
- →PAN, Aadhaar, or government IDs (unless legally required)
2. How We Use Your Information
Your information is used to:
- →Deliver and improve our educational programs
- →Send session reminders, curriculum updates, and study resources
- →Respond to support queries
- →Understand how students use our platform to improve content
- →Process payments and issue receipts
We do NOT:
- →Sell your personal data to third parties
- →Share your information with financial product companies
- →Use your data for targeted financial advertising
3. Communication
By registering, you agree to receive:
- →Course-related emails and notifications
- →Educational newsletters (can be unsubscribed anytime)
- →Important platform updates
You can unsubscribe from marketing emails at any time.
4. Third-Party Services
We use trusted third-party tools including:
- →Payment gateways (Razorpay/Stripe) — PCI-compliant
- →Analytics tools (Google Analytics) — anonymized data only
- →Video hosting platforms for course delivery
- →Email service providers for communications
Each has their own privacy policy governing their data practices.
5. Data Security
We implement industry-standard security measures:
- →SSL encryption on all data in transit
- →Secure, access-controlled databases
- →Regular security reviews
No method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your information.
6. Your Rights
You have the right to:
- →Access your personal data we hold
- →Request correction of inaccurate data
- →Request deletion of your account and data
- →Withdraw consent for marketing communications
To exercise these rights, contact us at: service@monarkfx.com
7. Cookies
Our website uses cookies for:
- →Session management (keeping you logged in)
- →Analytics (understanding site usage)
- →Preference storage (your language, display settings)
You can disable cookies in your browser settings. This may affect platform functionality.
8. Children's Privacy
Monark Academy's programs are for adults 18 and above. We do not knowingly collect data from individuals under 18.
9. Updates to This Policy
We may update this policy periodically. Significant changes will be communicated by email. The last updated date is shown at the top of this page.
10. Contact
For privacy-related questions:
- →Email: service@monarkfx.com
- →Phone: +91 87504 75852 / +91 93150 71969
- →Address: Metro Pillar Number 654, Second Floor B-28, Hari Nagar, B Block, JJ Colony, Uttam Nagar, New Delhi — 110059
Have questions about our policies?
Our team is happy to explain anything in plain language.
Talk to Our Team →